Clock Tower Resort Policies
- Check-In time is anytime after 4:00 PM (Early check-in requests can be accommodated when available).
- Check-Out time is 11:00 AM (Late check-out requests will be accommodated when possible).
- This property considers guests aged 16 and under, at time of travel, to be children. Children will stay free in the same room as a paying adult when using existing bedding.
- Please advise Front Desk at check-in of the exact number of adults & children.
- Pet Policy: Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20.00 per day with a $100 per week maximum. A refundable cleaning & damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.
Payment Policies/Deposit Information
- A valid debit/credit card must be presented at check-in.
- You may pay by debit/credit card, cash, travelers checks, or Best Western Travel Card upon departure.
- A valid debit/credit card is required to secure your reservation. The Hotel will authorize the debit/credit card on the day of arrival. If we are unable to secure authorization on the debit/credit card, the hotel reserves the right to cancel the reservation.
Corporate Business Travelers
- 48 hours advance notice.
- Please record the cancellation number you will be given for your records.
- All rates are confirmed and will be charged in US Dollars.
- All room rates are based on single or double occupancy.
- Roll-a-way beds are available for $25.00 + tax/stay.
- Cribs may be obtained complimentary, subject to availability, please request in advance.
- Please contact the hotel directly for any special requests.
CoCo Key Water Resort
- Escape the everyday and experience one of Illinois largest indoor water resorts, located at the Best Western Clock Tower Resort.
- It's always easy to get away at CoCo Key Water Resort and with daily specials including overnight packages, you can't afford not to take advantage of 'em!
CoCo Key Water Resort is a fantastic family-friendly getaway that brings incredible water park fun indoors, providing time-starved families with a close-to-home getaway that's got something for every member of your family. Want to relax, unwind and have a great time doing it? Then steer your course to CoCo Key Water Resort, rated one of Nick Jr. Family Magazine’s top seven trips of 2007.
For more information call (815) 398-6000 or toll free (800) 358-7666